Remember when you could call your alarm company and actually get help? When the same technician who installed your system came back to service it? When a local business stood behind their work because their reputation depended on it?
When the big telecom companies bought up local alarm providers, that disappeared. Now their customers deal with long hold times, and discover at contract end that they don't even own their equipment.
Our offices are in Nanaimo and Victoria. Our technicians live on the Island. When you call, you talk to someone local who can actually help - not a national call center reading from a script.
We've been part of this community for 80 years.
The big providers finance equipment over your contract term—so when you leave, you own nothing. We sell you the system upfront. It's yours. If you ever want to switch monitoring providers, you can.
Most clients find the upfront cost comparable, except they actually own something.
We hold both electrical and security licenses, which means we can properly wire your property for optimal sensor placement, camera power, and system reliability. Most alarm companies can only work with existing wiring - we build it right.
SmartSecure by Wenner is backed by Wenner Group, Vancouver Island's most established electrical and technology contractor. Since 1945, we've built our reputation on technical excellence and standing behind our work.
Our technicians live here. Our offices are here. When you call, you reach us.
After our old alarm company got bought out, service went downhill fast. Long hold times just to schedule a service call. With SmartSecure by Wenner, I call and I'm talking to someone local within a few minutes. - Michael R., Nanaimo
When our contract ended with the big provider, I found out we didn't even own our panel. SmartSecure by Wenner took over our system, upgraded what needed upgrading, and now I actually own my equipment. Plus the app is way better. - Sarah T., Qualicum Beach
We have three retail locations and SmartSecure by Wenner manages all our sites—one call, one team that actually knows our systems. That's worth paying for. - David K., Business Owner
The technician who installed our system three years ago is the same one who came for our annual checkup. Try getting that kind of continuity from the big companies. - Jennifer M., Victoria
.png)
